https://customerhelpguide.comCustomer Help Guide covers public knowledge bases, search, customer portals and deflection measurement for customer self-service and help-center owners.enhttps://customerhelpguide.com/guides/7-checks-for-a-customer-self-service-portal-launchhttps://customerhelpguide.com/guides/7-checks-for-a-customer-self-service-portal-launchFri, 30 Oct 2026 00:00:00 GMTUse seven launch checks to verify portal access, answer findability, search evidence, escalation, content ownership, ticket privacy, and accessible task completion.